Return, Refund and Exchange Policy
Thanks for shopping at FRUMIST LTD.
If you are not happy with your purchase, please read the below.
Return and Refund
To be eligible for a return or exchange, the item must be in the same condition that you received it. The product must be unopened and unused in the original packaging with no seal damaged. You must provide us with a proof of purchase and you have 14 days to return or exchange an item from the date you received it.
Items will be inspected upon receipt by our technician(s) who will diagnose any potential faults with your item.
We will notify you on the status of your refund or exchange after we have inspected the item.
If the return is approved, we will initiate a refund to your credit/debit card or original method of payment.
If the exchange is approved and we receive the item before 1pm, we will send it out the same working day. However, if we receive the item after 1pm, we will send out the product the next working day.
Once the order has been dispatched within 14 days you will not receive a refund on the postage following any return of items.
You will be responsible for your own shipping costs for returning or exchanging your item. Shipping costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return the item(s), contact us on firstname.lastname@example.org