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PRIVACY POLICY

Welcome to Frumist LTD privacy notice. As part of the business we collect and manage personal customer data. The privacy notice will inform you as to how we look after your personal data when you visit www.frumist.com and how the law protects you and your privacy rights. We will also explain how we use and collect personal information about you, which we may disclose, to others.

This privacy notice is provided in a layered format so you can click through to the specific areas set out below.

  1. Introduction

  2. How we use your personal information

  3. Providing your personal information

  4. Amendments

  5. Cookies

  6. Where we store your personal data

  7. Access to information

  8. Our details

Introduction

    1. We are committed to safeguarding the privacy of our website for visitors and service users.

    1. The privacy policy applies as we are acting as a data controller with respect to the personal data of our website’s visitors and service users. This is because we determine the purpose and the means of processing of that personal data.

    1. For the same reason we may use cookies to obtain information about your general internet usage which is stored on your browser or the hard drive of your computer. This helps us improve our website and to deliver a professional and better service. We will ask you to consent to our use of cookies when you first visit our website.

    1. In this policy, “we”, “us” and “our” refer to Frumist LTD

2. How we use your personal data

2.2 We may process the following data from you:

2.3 We may process data about your use of our website and services. This may include the IP address. This data is used for the purpose of fraud prevention, for various administration purposes and may also be used by us to promote certain offers and advertisements according to your general geographical location. The legal reason for processing such information is also based on our legitimate interest, namely monitoring and improving our website and services.

2.4 We may also collect information that you may provide to us in your dealings with us. This may include:

  • Time of registering

  • Name

  • Email address

  • Address

  • Telephone number

  • Subscribing to our services (email notification or newsletters)

  • Requesting further information or service from us.

  • We may also ask for further information when you enter one of our competitions or when you report a problem to our site.

  • Transaction details you may carry out on our website.

2.5 The reason to obtain the above information is to:

  • Provide our visitors and service users with goods or service that they have ordered

  • To check your identity

  • Detect and prevent fraud, crime and money laundering

  • We may use your personal information for research and statistical analysis to develop and improve our products and services.

  • We give our visitors and service users the opportunity to consent to us for contacting them by post, email, phone, SMS from time to time about products and services Frumist believe may be of interest to you.

3. Providing your personal data to others

3.1 We may disclose your personal information to any member of our Frumist LTD team to maintain the best service for our visitors and service users. We may disclose information to third parties in the event:

  • We sell or buy business or assets

  • We may also provide information about our dealings with you to credit reference and fraud prevention agencies.

  • We will not disclose or specify our visitors or service users personal data category or categories to our suppliers.

3.2 We may disclose your personal data if we are under a duty in order to comply with any legal obligation which we are subject, or in order to protect your vital interests or vital interest of another nature person.

3.3 No Financial transactions are handled by this website.

4. Amendments

4.1 This policy may be updated time to time by publishing a new version on our website.

4.2 You must check this page occasionally to ensure you are happy with any of the changes.

4.3 A notification of the changes to the policy will be sent by email to our visitors and service users.

5. Cookies

5.1 Strictly Necessary Cookies

5.2 The above cookie enables our visitors and service users to navigate around the website and use its features by accessing secure areas of the website such as what is in your basket. Without these cookies, many functions of our website, we can’t simply provide as theses cookies make the basic functions of the website.

5.3 Performance Cookies

5.4 Performance Cookies collect information about our visitors and service users on which pages are often viewed and the pages that they don’t. This enables Frumist a greater understanding on how to improve our site to enable our users to navigate the website easily and include content that they may find useful. However, these cookies do not collect information that identifies a visitor or a service user therefore, we cannot identify you individually. All information collected is anonymous.

5.5 Functionality Cookies

5.6 This cookie allows the website to remember the choices you have made whilst browsing the website for example our visitors or service users login details. The information again is anonymous and it can’t track your browsing activity once you have left the Frumist website.

6. Where we store your personal data

6.1 All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone

6.2 All the information or data that we collect may be transferred to and/or stored at a destination outside the European Economic Area (EEA). It may be processed by our employees operating outside the EEA who work for us and such employees maybe engaged in the provision od support service. We will therefore, ensure we have necessary contract in place to make sure data continues to be treated in accordance with the provision of the Act. However, by submitting your personal data, you agree to this transfer, storing or processing.

7. Access to Information

7.1 The Act gives our visitors and service users the right to access information held about you. Your right of access can be exercised in accordance with the act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Our details

8.1 This website is owned and operated by FRUMIST LTD.

8.2 Our principal place of business is at Bruce Street, Business Centre, Blackburn, BB1 3EE

8.3 You can contact us:

(a) By post, to the postal address given above;

(b) Using our website contact form;

(c) By telephone, on the contact number published on our website or

(d) By email, using the email address published on our website

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